FAQ

Any Questions.

What is the minimum number of weeks my home needs to be available for to qualify for your services?

We require a minimum availability of 6 weeks uninterupted. The more consecutive weeks the better, for maximum positive reviews and revenue.

 

What happens to my existing bookings if I am switching from another management company?

This happens often. Once you sign up with us, all of your existing and future bookings will be managed under our terms.

Which of my personal belongings can I leave in my home?

We always recommend that items of high monetary or sentimental value be removed from your home. You may, however, leave other personal belongings in the home provided they are stored away and leave sufficient space for guests to unpack their belongings.

We encourage hosts to leave decor and photographs in the home as these helps to create a welcoming environment.

How quickly can we go live?

Provided we have photographs for your property, and all the relevant details required from the host (including but not limited to: government ID, fully completed House Manual, key drop off scheduled, Airbnb verification, listing deposit), your listing can go live in 48 hours on Airbnb. If your photography is scheduled, it can take up to 72 hours for the photographer to edit and send us the final photographs, after which the listing will go live within 48 hours.

For channels besides Airbnb, the listing can take around 24-48 hours for approval from TripAdvisor and HomeAway, and another 3-4 weeks for Booking.com due to their independent approval processes.

What do I need to provide as a Host to get started?

With Nestify, your property needs only the basics. We’ve summarized these below.

 

If you don’t have any of these, let us know and Nestify can arrange them and charge you upon completion.

 

  • Bedroom
  • Pillows, duvet, mattress protector (we will provide all linen), curtains, lamps, clothes storage, hangers.
  • Kitchen
  • Toaster, kettle, microwave, cafetiere, bin, basic condiments for cooking, cutlery, plates, bowls, cups, glasses, pans, pots
  • Bathroom
  • Hair dryer, toilet brush, toothbrush holder, small bin
  • Living room
  • Iron and ironing board, mop and bucket, vacuum cleaner and bags, cabinet space for towels and guests’ toiletries
  • Miscellaneous
  • 4 sets of keys, wi-fi, heating and hot water

Tell us about your property here and our Account Management team will be in contact to answer any questions you may have.

Do you list across multiple channel websites?

Yes, we do. We have a dedicated Channel Management team. They keep track of all property bookings using smart technology. This means there are no crossovers between stays booked on different platforms.

What is Nestify's standard management fee?

We start from 11%+VAT (this may change depending on the location of your home, the number of bedrooms and the availability of your home). Management fees are agreed with each host individually. This fee is charged on the nightly rate of each booking, less any platform commission charges. Tell us about your property and our Account Management team will be in contact to answer any questions you may have.

I'm not convinced with the variable pricing options, what else do you offer?

Not a problem! Take advantage of our guaranteed rent service where we pay you a pre-set rate monthly and manage your short-lets fully.

One of the advantages of this option over directly going for a long-term contract is that you’re gathering reviews for your property and could start making more money as soon as you change your mind about short letting.
Get started now by telling us a bit about your property.

Will I be able to change the settings on my Airbnb account?

While our team is available to accommodate your changing preferences, you cannot update your Airbnb settings on your own. This includes: minimum length of stay, price per night, security deposit, booking request settings, check-in / check-out times.

 This is because we invest a lot of time and effort into creating the perfect listing for you, and we’re doing it in your best interest.

How do you deal with guest damage to my property?

If anything in your property has been damaged, our housekeepers will alert us as soon as they notice the problem. We then proceed on case-by-case basis, depending on the situation.

 Please, note, that light wear and tear is to be expected and isn’t considered a damage.

 We strongly advise you to look into short-let insurance for your property.

Can you take same-day bookings ?

While we strive to accept bookings with as little notice as possible in order to maximize your return of investment, we can’t always accommodate same-day bookings. We tend to decline such requests when a potential client has a high-risk profile or when we can’t find a mutually convenient time to welcome him or her.

Can anyone stay at my property ?

No. At Nestify, we have developed our own, signature process to vet each potential guest before confirming their booking.

Our prompt ways of communicating also happen to increase the number of return clients by up to 30%, which means extra peace of mind for you.

Can I stay in my property?

Yes you can – and it’s so easy! You can make a booking to stay at your property via your personalised host dashboard. Once you make the booking, your dashboard will update your listings across channels so that these nights are unavailable for guest bookings. When you make a booking, just make sure you give us a reasonable amount of notice and your property has sufficient available nights for guests.

Do you only manage within the 90-day regulation for short-lets or can I short-let all year?

You can’t short-let all year. At Nestify, we’re marketing your property in a way that allows us to rent it out forshort andmediumterm periods, letting you take full advantage of the potential return of your investment. This strategy is completely legal, though it does require specific marketing expertise, which is why not all agencies can apply it.

300+

Happy Hosts

£1,500,000+

Profits delivered to hosts

+30%

Landlord Revenue