Samantha is the proud owner of a 3 bedroom home in Brighton, close to the beach. She sometimes works abroad for a few months in the year, and also goes on holiday frequently with her family. She knew it would make a great place to stay for travellers who visited, and wanted to ensure she could earn extra income whilst overseas. Samantha wanted to share her home with the world and aimed to become an Airbnb superhost.
The apartment
- Location: Brighton
- Surface area: 1250 sq. ft
- Start of management: June 2019
- Type: 3 bedroom terraced house
The concern: Quality Airbnb experiences for guests and become Airbnb superhost
Having a family, and juggling work meant Samantha felt overwhelmed with the thought of creating an attractive listing, having the time to talk to each and every guest, and wanted to ensure guests from all over the world had a quality experience in her home. She wants each stay to be memorable. Having heard of Nestify through a referral from a friend, she got in contact with us.
The implementation of a tailor-made strategy
The major objectives Samantha wanted to achieve were:
- Professional marketing of her property
- Guest care and communication around the clock
- Housekeeping, laundry, and property management in full
- Premium service as a host to work towards becoming an Airbnb superhost
Nestify’s lettings team made the process straightforward for Samantha by arranging a professional photographer to stage and produce beautiful angles of her home. Therefore, a property manager got to work to write a description. So we listed the property on many platforms (Airbnb, Booking.com, Vrbo, etc.)
Within 48 hours her property received its first booking, and our team welcomed them with our check-in services, provided fresh linen and made sure tourist information and queries were answered whilst the guests stayed. Our check-out and housekeeping services made sure that the home was professionally cleaned, to welcome the next stay. Throughout summer, Samantha achieved an 86% occupancy rate with guests visiting from Spain, America and New Zealand.
5-star stays: Airbnb Superhost
Using Nestify’s host dashboard Samantha can track the guests staying at her property, and has witnessed her property being managed professionally. This has led to many 5-star reviews from guests and she is elated that her guests and her home are well looked after. Of course, it goes without saying she has been selected as an Airbnb superhost. In addition, she also has more time to focus on her work and family because of Nestify’s management.